Honesty and Integrity: Trustworthiness is essential, as housekeepers have access to guests’ personal spaces and belongings. Flexibility and Adaptability: Ability to adjust routines for special events, extended stays, or unexpected room conditions is important for operational efficiency. Physical Stamina: Housekeeping is physically demanding, requiring endurance to clean multiple rooms and move equipment safely. Guest Interaction and Communication: Pleasant demeanor, professionalism, and the ability to greet and assist guests positively contribute to the facility’s reputation.  

You will develop skills in Cleaning and Sanitization Expertise: Housekeepers must know how to clean rooms, bathrooms, and common areas efficiently, using appropriate cleaning agents and techniques for different surfaces and fabrics to maintain hygiene and prevent damage to furniture and fixtures. Laundry and Linen Management: Proper handling, washing, and replacement of linens and towels, including making beds with precision (e.g., hospital corners), is essential for a professional appearance. Stocking and Inventory Management: Ensuring rooms and supply closets are stocked with toiletries, linens, and cleaning materials allows uninterrupted workflow and timely service. Safety and Chemical Handling: Knowledge of safety protocols for cleaning chemicals and equipment is critical to prevent accidents and maintain a safe environment for staff and guests. Time Management: Efficiently planning and executing cleaning tasks to meet check-in and check-out deadlines is crucial for smooth day-to-day operations. Organization and Prioritization: Housekeepers must prioritize tasks, minimize backtracking, and adapt to changing schedules or unexpected guest needs. Attention to Detail: Thoroughly cleaning all surfaces, corners, and overlooked areas ensures a spotless environment and enhances guest satisfaction.

In conjunction with several areas of professional growth, the advantage of this industry is that you can start in an entry level position and learn the soft and technical skills needed to advance in the industry. There are many areas for advancement within hospitality industry.  

If you're interested in exploring a career in EVS or housekeeping, let your FSET Case Manager know. They can assist with resume development, interview preparation, and identifying employers that match your schedule, experience, and career goals. FSET can also help connect you with training opportunities and other industry recognized credentials that can strengthen your qualifications.

Be sure to explore FSET's Employer Partners page to find supply companies that are hiring workers in your area. If you're interested in one of these opportunities, your FSET Case Manager can work with the Career Services team to help connect you with the employer. Once you're hired with an Employer Partner, Career Services may also provide ongoing job retention support by working with both you and your employer to address concerns, answer questions, and help you succeed in your new position.