Customer Success Stories
See how other FSET customers have found success in reaching their employment and training goals!
Jacob's Story
Jacob enrolled in FSET on 08/13/2026 with the goals of obtaining
employment working around his family's needs, assistance working on his
Art/tattoo/Music business (he wants to see this become his primary source of
income, currently not making any profit) and is interested in obtaining a
trade skill education. FSET created a resume, and Jacob obtained a part-time
employment at the local grocery store, AF County Market, as a stocker on
08/25/2026. Once employed he was able to find a schedule that worked well but
the pay is not enough for long term. He was still interested in obtaining
employment at a better pay rate in the future. Discussion of. At
the last follow-up appointment, the Case Manager was able to submit a referral
to SBDC for assistance with his self-employment goals of growing his business
to be self-sustaining. FSET agreed to help Jacob create a resume focused on his
Art/Music/Tattooing at a future appt. Jacob has come a long way in a very short
period while enrolled in the FSET program. We will continue to work through his
additional employment and education goals exploring available options.
Business Partners occurred, and he is interested in applying to Home Depot in the future. At follow up appts FSET was able to provide knee pads (as he stocks shelves and is on his knees a lot) and ear plugs to help with noise control during work for an ear injury. Once employed FSET has been able to assist with transferring his Driver's License and renewal of his plate registration (pending current approval).
Cheryl's Story
Cheryl enrolled in the FSET program on 12/16/2025. At
enrollment, Cheryl had a goal of gaining full-time employment within a five-mile
radius of where she lived. At enrollment, Cheryl identified several challenges
that made it difficult for her to gain and maintain employment including not
having a valid driver’s license, housing insecurity, and some past justice involvement.
To support her with her barriers to employment, FSET provided Cheryl with
information on local community partners who could support with housing, covered
the cost of the driver's license reinstatement fee, and provided transportation
support for interviews and FSET appointments. On 01/08/2026, Cheryl reported that
she had gained part-time employment as Housekeeper at the Holiday Inn Express.
FSET offered and Cheryl accepted Job Retention services. At this time, Cheryl stated
wanted to continue to look for better full-time employment in manufacturing.
FSET
continued to support Cheryl with her employment at Holiday Inn Express through
her job retention period. For additional to meet her employment goal, she co-enrolled
the Children First program on 06/05/2026. FSET and Children First worked with
Cheryl to update her resume to make it employer ready. To support employers to
look at her applications, Cheryl created a letter of explanation and began
using it when applying for positions. Cheryl was offered several interviews, including
at FSET Employer Partner Ahlstrom. On 8/24/26, Cheryl reported that she had
been offered and had accepted full-tine employment at Ahlstrom as a General Laborer
date of 9/21/26 working 40+ hours per week at $28.15/hour. She was again
offered job retention. FSET has supported Cheryl with work clothes and will
support her through her job retention period. To support Cheryl in her employment
at Ahlstrom, her Case Manager submitted a Retention Referral to the FSET Career
Services team.
Tera's Story
Tera joined FSET on 6/11/26 after having been let go from an
insurance company where she worked for over 20 years. At enrollment, Tera
had a goal of obtaining remote full-time employment within the insurance
industry. She was able to review and update her resume with her case manager.
Her case manager also discussed with her being intentional about avoiding scams
when looking for remote/at-home work. Tera attended all FSET appointments and
kept up on her unemployment benefit requirements as well. She was able to
obtain full-time employment in an at home position starting on 8/10/26 in her
chosen field. Tera’s new employer provided everything she needed for her at
home office.
At the beginning of September, Tera was just finishing up
her training and starting to analyze and process claims on her own. Tera
continues to engage in FSET through job retention with ongoing case management,
budgeting skills, and support service requests.
Curtis's Story
Curtis promptly enrolled in FSET on 8/11/2026 after release of extended incarceration. Curtis had a primary goal of obtaining full-time employment in the Customer Service field within 90 days. On 8/21/2026 only 10 days later, Curtis reported that he gained part-time employment with Kent McCann Landscaping as a Laborer. On 9/1/2026, Curtis also reported that he gained full-time employment with Mastercraft as a Mill Operator. Although these were not Customer Service positions, Curtis stayed resilient and positive knowing that he had met his goal of obtaining employment within only 30 days of job searching. Curtis maintained both jobs in Landscaping and Manufacturing as he wanted to do whatever he could to help him reintegrate himself back into the workforce and get back on his feet.
FSET supported Curtis with resume development, interview prep, gas cards for interviews, and continued case management. FSET also supported Curtis in gas card assistance throughout his Job Retention with both positions.